Add a Shared Mailbox in Outlook Windows Outlook (for desktop) or Outlook Online Open Outlook (for desktop) or sign in to your account at Outlook.comIf you are using Outlook(classic), skip down to the Outlook Classic (for desktop) section Right-click on your @uchicago email address in the left navigation pane > choose Add shared folder or mailbox Type the email address of the shared mailbox that you have access to > Click Add The shared mailbox should now be added to the left navigation pane You can expand or collapse the shared mailbox folders as you can with your primary mailbox. You also can remove the shared mailbox from your Folder list. To remove it, right-click the shared mailbox, and then select Remove shared mailbox or folder Outlook Classic (for desktop) Open Outlook (classic) Select the File tab on the ribbon Select Account Settings > Account Settings Select the Email tab Make sure the correct account is highlighted, then choose Change Choose More Settings > Advanced tab > Add Type in the shared mailbox email address Choose OK > OK Choose Next > Finish > Close The shared mailbox should now auto-populate in the left pane MacOS Outlook (for desktop) Open the Outlook application In the upper-left corner, click on File > Open > select Shared Mailbox Search for the shared mailbox you have access to Select the shared mailbox > click Add The system will verify if your account has permissions to add the mailbox. If so, it should auto-populate in the left pane of Outlook How to send as the shared mailbox Open Outlook Choose New Mail If you don't see the From field at the top of your message, choose Options > Show fields > From Click From in the message and change to the shared email address. If you don't see your shared email address, choose Other email address and then type in the shared email address Choose OK Finish typing your message and then choose Send From now on when you want to send a message from your shared mailbox, the address will be available in your From drop-down list Whenever you send a message from your shared mailbox, your recipients will only see the shared email address in the message
